What does FENOFF WORKSPACE sell
We sell non-powered computer and workspace accessories, including laptop stands, monitor risers, wrist rests, cable-management products, desktop organizers, laptop sleeves and travel desk mats.
Where are orders shipped from
Orders are shipped from the Netherlands and delivered only to addresses in the Netherlands.
How long does order processing take
Orders are processed within 1–2 business days. The business-day cut-off is 14:00 Netherlands time. We do not process orders on weekends or U.S. federal public holidays.
How long does delivery take
Delivery normally takes 3–5 business days after processing. The total estimated delivery time is 4–7 business days.
How much is shipping
Standard outbound shipping within the Netherlands is free, with no minimum order value.
Can I track my order
We send a shipping confirmation and tracking details when the carrier accepts the parcel.
Can I cancel or change an order
Yes, before shipment. Email us promptly. Address and order changes must be handled by customer support and are available only before shipment.
What is the return period
We accept returns of defective and non-defective products requested within 30 days after delivery.
Can I exchange an item directly
Yes. Direct exchanges are available when the requested replacement is in stock. We pay the approved return and replacement shipping costs.
Who pays return and exchange shipping
FENOFF WORKSPACE pays approved return shipping and replacement shipping. There is no restocking fee.
When is a refund issued
Eligible refunds are issued to the original payment method within the period stated in our Return Refund and Exchange Policy. After we issue a refund, the bank or payment provider may need an additional 3–10 business days to post it.
Which payment methods are accepted
Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay and PayPal may be used when displayed at checkout. Shop Pay Installments is not offered.